FAQs

At Touch N Glam, we're revolutionizing the skincare experience. Here, luxury meets efficiency in a unique blend that caters to your dynamic lifestyle. With our advanced high-tech facials, we cater to those seeking significant skincare enhancements without the traditional inconveniences or time commitments. Our goal? To provide you with an exceptional skincare experience that enhances your day rather than complicates it. No fuss, no downtime—just walk in and glow out.

Zero Downtime: Dive back into your day immediately after your treatment. Our non-invasive, high-tech facials are designed to refresh your skin without causing irritation or requiring recovery time.

Tailored to You: Your time and skincare needs are our priority. Every treatment is customized for effective and efficient results.

No Interruptions, No Preparation Needed: Forget the lengthy preparation. Whether you slip in during a lunch break or between errands, our services are designed to seamlessly integrate into your day, revitalizing your skin without the wait.

Continuous Skincare Cycle: We provide ongoing support for your skincare journey, from in-spa treatments to at-home care, making it easy and enjoyable to maintain your skin’s health.

Enjoy the immediate benefits of your facial, including hydrated, cleaner, brighter, and healthier-looking skin. Addressing issues like hyperpigmentation and acne may require several sessions, but many clients see improvements after about five treatments.

• Redness: Some redness is normal and should subside within 15 minutes.
• Makeup: For optimal results, avoid applying makeup for the next 24 hours to allow the serums to fully absorb.
• Purging: The treatment helps clear out impurities trapped beneath the skin. Proper aftercare can minimize any temporary breakouts.

Skin undergoes a natural renewal cycle approximately every 28 days. Imagine it is a workout for your skin. We typical recommend twice a month. Our treatments are designed to complement this cycle, with regular visits supporting your skin’s health and appearance. It's a commitment to ongoing care that seamlessly becomes part of your routine, rather than an occasional luxury.

Simply click Book treatments, or call us.

24-Hour Cancellation Policy. We understand that plans can change. To cancel or reschedule a reserved service without incurring any penalty, please do so at least 24 hours before the scheduled start time of the service. Cancellations or changes can be made conveniently online through your account or by contacting the spa directly. This allows us to accommodate our estheticians' schedules and ensures we can offer the best service to all clients.

For services reserved as part of any membership or as part of a series/package, we offer leniency for the first instance of a no-show or late cancellation/change, with no penalty applied. However, for subsequent instances, a charge equal to 100% of the service value will be applied for each no-show, late cancellation, or late change.

Individual Service Purchases (Drop-in): In the event of a no-show or late cancellation/change of a service booked on an individual basis (drop-in), the full value of the service will be forfeited.

Imagine a place where the latest in skincare technology is at your fingertips without the need to block out half your day. LED therapy, ultrasound waves, microdermabrasion, and other high-tech treatments—all packed into a streamlined 45-minute session. At Touch N Glam, there's no need to change or prepare; just arrive and let us do the rest. Here, you'll find the perfect synergy of High-Tech and Beauty, offering a quick yet profound skin transformation that doesn't interrupt your busy schedule.

LED light therapy is a non-invasive skincare service that uses different colors of light to support your skin’s appearance based on your specific concerns and goals.

• Red LED Light: It uses gentle light to help your skin look clearer and more radiant, potentially promoting a smoother, more youthful complexion.
• Blue LED Light: This light helps manage the appearance of oily skin and supports a clearer complexion, known for its antibacterial properties against acne-causing bacteria.
• Green LED Light: Green light is calming and may help reduce the appearance of redness, promoting a more even skin tone.

Microcurrent stimulation is a gentle treatment using low-level electrical currents to refresh and perk up your skin, making it look livelier and smoother. Think of it as a mini workout for your face.

Ultrasonic wave uses gentle sound waves to cleanse and exfoliate your skin, helping it to breathe easier and absorb skincare products better. It provides a soothing cleanse without harsh scrubbing.

Microdermabrasion is a gentle exfoliation process that removes the top layer of dead skin cells, revealing smoother and more vibrant skin beneath. It's like giving your skin a fresh start.

High-frequency current treatment uses high-frequency technology to support your skin's appearance, promoting a more youthful and toned look through a gentle warmth applied to the skin.

Lymphatic drainage is a gentle massage technique that helps reduce stress and promotes a sense of well-being, supporting your body's natural detox process.

An ultrasonic cleanser uses high-frequency sound waves to deeply cleanse the skin, removing dirt, oil, and makeup residue while gently exfoliating. It’s great for preparing your skin to absorb skincare products better.

The Oxygen Spray treatment offers a refreshing mist that hydrates and brightens your skin, providing a gentle and soothing experience that leaves your skin feeling refreshed.

Orders typically ship within 2-3 business days after we confirm your order placement, assuming the items are in stock. If any items are on backorder or out of stock, you will receive an email notification from us.

You could cancel your order if it hasn’t been shipped. Just contact us with order number. However, your order can no longer be cancelled once it has been fulfilled.

You can check the order status on your account at any time.

Alternatively, you can monitor your shipment's progress by clicking on the tracking number included in your shipment confirmation email.

Please keep the box, packaging materials, and products intact and contact us with order number at within 24 hours of receiving your order. Exchanges for incorrect products are only possible if the product remains unopened and unused.

We don’t offer exchange service once your order has been placed/fulfilled/delivered. You could contact us with order number as soon as possible if you order hasn’t been shipped yet.

Generally, we will send an order confirmation email to you once you place an order successfully. If you never receive one, just Contact us for help.

You can sign up for membership either online or in-person. We can assist your selection on the membership.

We offer five monthly memberships designed to cater to various skincare needs and goals. Each tier includes special pricing on facials and other exclusive member perks. Your membership can be upgraded or downgraded at any time by contacting our team or visiting us in-person.

Members must be at least 13 years of age. Members under the age of 18 require a parent/legal guardian's signature on the membership agreement. Parents/guardians are encouraged to accompany minors for their first visit.

All memberships require a minimum three-month commitment, billed monthly. After this period, your membership will continue on a month-to-month basis, which you can pause or cancel at any time.

After fulfilling the three-month commitment, you may pause your membership for up to three months once per calendar year.

 To discontinue your membership after the initial three-month commitment period, please contact our team. Temporary pauses are also available if you're not ready to fully cancel.

Your membership entitles you to appropriate facial credit per month, which must be redeemed within that month and does not roll over. Missed appointments cannot be refunded or extended into the next month.

As a member, you receive special pricing on additional facials and treatments beyond your monthly credit, along with discounts on skincare products.

Membership benefits, including facial credits and discounts, are exclusive to the member and cannot be transferred to others.

Depending on your membership tier, you may gift a complimentary facial to a friend or family member who has never received our treatment. Guest passes are facilitated through our Team.

Membership benefits, including facial credits and discounts, are exclusive to the member and cannot be transferred to others.

Payments are nonrefundable and there are no refunds or credits for partially used packages/series or membership periods. Membership benefits, including monthly facial credits, must be redeemed within that month, and cannot be carried forward. Unused credits purchased as part of a package/series are transferable in touch n glam sole and absolute discretion. Monthly memberships are non-transferable.

Members may upgrade their monthly facial by paying the difference between their membership fee and the member pricing for the desired facial.